Terms and Conditions
1. Vendor identification
These Terms and Conditions govern the contractual relationship between the vendor, whose full identification details appear in the Legal Notice of this website, and the user purchasing the personalised digital report Energy Profile (hereinafter, "the Product").
Vendor: Vedantic SLU, Tax ID B22443311, registered at CL Alejandro Dumas 17, Oficinas, 29004 Málaga (Spain). Domain: perfilenergetico.app. Contact email: vedantic@pranashanta.com.
2. Product description
Energy Profile is a personalised digital report algorithmically generated from the user's responses to a 50-question self-knowledge questionnaire. The report integrates four personality analysis systems — Ayurvedic Doshas, Jungian Archetypes, the 5 Elements of Traditional Chinese Medicine, and the Enneagram with its Instinctual Subtypes — to provide a description of the user's energetic profile at the time of completing the test.
The Product is delivered in digital PDF format. Once payment is completed, the user may download it directly from the results screen with no waiting required. Additionally, a personalised download link will be sent to the email address provided as a backup. The report is between 9 and 12 pages long and is written in the language selected by the user (Spanish or English).
3. Nature of the product and limitation of liability
Energy Profile has been designed to the highest methodological quality standards, integrating four self-knowledge traditions into a coherent and balanced analysis system. However, the user acknowledges and accepts the following:
a) The results of the report are based exclusively on the responses provided by the user during the test. The accuracy of the result depends directly on the honesty and accuracy of those responses.
b) Self-knowledge is, by definition, a subjective and interpretative process. Energy Profile cannot guarantee that the result will be perceived as completely accurate or satisfactory by all users, as its evaluation depends on personal criteria, the user's current life circumstances, and their prior degree of self-awareness.
c) The report has an orientative purpose for personal development. It does not constitute psychological, psychiatric, medical, therapeutic or any other type of professional advice requiring a qualifying professional licence. If the user requires assistance of this nature, they should consult a qualified professional.
d) The knowledge systems integrated in the report (Ayurveda, Jungian Archetypes, Traditional Chinese Medicine and the Enneagram) are wisdom traditions with their own philosophical and empirical foundations, but are not medical diagnostic systems recognised by conventional Western medicine.
4. Price and payment
The price of the Product is as indicated on the purchase page at the time of the transaction, inclusive of all applicable taxes. Payment processing is handled by Paddle, acting as Merchant of Record, which manages the application of VAT in accordance with the legislation applicable in the user's country.
The vendor does not store credit card data or any payment information. All payment information is managed exclusively by Paddle in accordance with PCI DSS standards.
5. No-refund policy and waiver of right of withdrawal
In accordance with Article 16(m) of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights, the right of withdrawal shall not apply to contracts for the supply of digital content which is not supplied on a tangible medium where performance has begun with the consumer's prior express consent and the consumer has acknowledged that they thereby lose their right of withdrawal.
By completing the purchase, the user expressly consents to the immediate commencement of delivery of the digital content and acknowledges that, once the personalised report has been generated and delivered, they waive their 14-day right of withdrawal. Consequently, no refund requests will be accepted once delivery of the Product has commenced, regardless of the subjective assessment the user may make of the result obtained.
This policy applies because the nature of the Product — a personalised report generated from each user's specific responses — makes it impossible to return once delivered, as it constitutes individually created and non-transferable content.
In the event of a technical error attributable to the vendor that prevents correct delivery of the report, the vendor will resolve the issue or, if not possible, provide a full refund of the amount paid.
6. Delivery process
Once payment is completed, the user may download their report in PDF format directly from the results screen, with no waiting required. Additionally, a personalised download link will be sent to the email address provided as a backup.
The download link is valid for 30 days from the date of issue. After this period, the link will expire permanently. The vendor accepts no responsibility for loss of the report due to the user's failure to download and save it within the indicated period. Users are advised to download and save the report to a device of their choice upon receipt.
The vendor accepts no responsibility for delivery problems arising from an incorrect email address provided by the user, spam filters applied by the user's email provider, or circumstances beyond the vendor's control.
7. Intellectual property
The generated report is for the personal and exclusive use of the purchasing user. Its total or partial reproduction, distribution, public communication or transformation is expressly prohibited without the express consent of the vendor. The knowledge systems, analysis methodology, texts, algorithms and report design are the property of the vendor or are used under licence and are protected by applicable intellectual property legislation.
8. Data protection
The processing of the user's personal data is governed by the Privacy Policy of this website, available at the corresponding link. The vendor processes data in accordance with the General Data Protection Regulation (GDPR) and applicable national data protection legislation.
9. Dispute resolution
In the event of any dispute arising from these Terms and Conditions, the parties submit to the jurisdiction of the courts of the consumer's place of domicile, in accordance with applicable consumer protection legislation.
Furthermore, in accordance with Regulation (EU) No 524/2013, the user is informed of the existence of the European Online Dispute Resolution platform (ODR), accessible at: https://ec.europa.eu/consumers/odr
For any complaint, the user may contact customer support at the email address indicated in the Legal Notice.
10. Amendment of terms
The vendor reserves the right to modify these Terms and Conditions at any time. Amendments will take effect from the date of publication on the website. Purchases made prior to any amendment will be governed by the terms in force at the time of the transaction.
11. Governing law
These Terms and Conditions are governed by Spanish law. In all matters not expressly provided for herein, the applicable legislation shall include Directive 2011/83/EU, the Spanish Consumer Protection Act (TRLGDCU), the Information Society Services Act (LSSI-CE) and other applicable regulations in force.